You may be getting the following message when click on Help > Diagnostics > Custom Code > Personalize.
Function not available to this responsibility.
Solution:
Navigation : System Administrator > Profile > System
Query for the profile : Utilities:Diagnostics and set this to Yes
Function not available to this responsibility.
Solution:
Navigation : System Administrator > Profile > System
Query for the profile : Utilities:Diagnostics and set this to Yes
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